It is not commonly known that only 7% of human communication comes from the words or the language that we use; 38% comes from tonality or how we deliver those words; 55% comes from our physiology or body language. This is why, for example, first impressions are so important.
A significant proportion of the neuroscience of NLP (Neuro-linguistic Programming) is devoted to advanced communications skills. There are definable strategies that can easily be taught as to how one can elegantly gain rapport with others; some of this is through language patterns but most is physiological.
Why is it that we automatically warm to some people within minutes? Simple…they communicate unconsciously in a very similar way to us, which makes us feel that they are our friends, even though we have only just met them. Although we all do this unconscious communication naturally, some of us are better than others; however, we can all be taught to do it better. This leads to hugely improved working relationships, bringing more cohesive teams and better sales results.
Delivery: Training in this area is delivered through interactive workshops.
Communication Outcome
• You will learn how to read unconscious communication: Body
Language, Energy
• You will learn to recognise intuition and decide whether to
listen to it or not
• You will learn to really listen to the language people use and
what their particular choice of words tells you about what
they are really thinking
• You will learn how your emotional state affects your
communication
• You will learn to recognise so-called “negative” emotional
states and hold them back, so that you can deliver the
message you intend
• You will learn how important sensory language (e.g. visual,
auditory and kinaesthetic or feeling) is
• You will learn ways of recognising the sensory preferences of
others and how they interpret what is being said to them.
Programme Outcome
• Higher performing teams
• Speedier meetings and conversations
• More efficiency
• Less conflict
• Less absenteeism
• Happier and more productive staff
• More sales, more profit
Communication Outcome
• You will learn how to read unconscious communication: Body Language, Energy
• You will learn to recognise intuition and decide whether to listen to it or not
• You will learn to really listen to the language people use and what their particular choice of words tells you about what they are really thinking
• You will learn how your emotional state affects your communication
• You will learn to recognise so-called “negative” emotional states and hold them back, so that you can deliver the message you intend
• You will learn how important sensory language (e.g. visual, auditory and kinaesthetic or feeling) is
• You will learn ways of recognising the sensory preferences of others and how they interpret what is being said to them.
Programme Outcome
• Higher performing teams
• Speedier meetings and conversations
• More efficiency
• Less conflict
• Less absenteeism
• Happier and more productive staff
• More sales, more profit
